If you don’t want to keep your order after you receive it, you can choose to refuse the package from the courier or you can return the package to us. In accordance with consumer and user protection regulations: after purchase, the customer has 14 days to exercise his or her right of withdrawal from receipt of the product. Any return shipping costs are for your account. Returned items must be in the original packaging and unused. Once we have received your package at our warehouse, we will refund you the amount of the order minus shipping costs. We cannot refund items that are used, incomplete, ruined, damaged or dirty.
How to return an article:
- Fill in the return form (you can download it here: https://www.laqdor.com/shipping-returns/).
- Pack the item well in secure packaging, in the original box. Make sure it is completely sealed. Don’t forget to enclose the return form in the package.
- Choose a parcel service of your preference. Buy and download the shipping label and place it on the box.
- Take the box to the nearest shipping point or have it picked up at your home.